Shipping and Refund Policy

    • We usually ship same day or the next 
    • Orders placed after lunch on Fridays will ship the following Monday.
    • We are not responsible for customs or VAT.

 

Refund policy.

Return any item to us within 30 days and we will refund you for the item and shipping cost to return item. We want you to happy!

Please email us to let us know you will be returning or requesting a refund: info@theonionskinjournal.com

To return your product, you should mail your product to:                            Remy Road LLC, P O Box 684, Sun Valley ID 83353, United States  

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where refunds are  not granted
- Any item not in its original condition, or is damaged. 
- Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges any time if your size does not fit!
We replace items if they do not fit!